Please make sure that you have all your personal belongings before getting off the vehicle.
However, if you think you may have left something behind, please fill in the below lost property form or call our office on 01928 564515 during office hours (Monday- Friday from 9am to 5pm) and we will try to trace your property and reunite you with it. We cannot be held responsible for any item left on our vehicles.
Lost Property Form
It helps us if you can provide details of the journey on which you think the item was lost and where on the vehicle it might be located.
Items found on our vehicles will generally be kept for a month unless they are perishable in which case they will be disposed of.
Getting your items back
To retrieve your item, you can either arrange with us to call into our office, to collect the item or arrange a courier to make the collection. In the case of a courier collection we will make a service charge of a minimum of £10.
This payment can be made in the following ways:
- Via debit/credit card over the phone
- By bank transfer
We must receive payment before we can release the item, which will be sent via Royal Mail recorded delivery.