Your mobility scooter can be taken with you as long as it weighs no more than 20 kgs./44 lbs, or when dismantled, each part weighs no more than 20 kgs./44 lbs. The battery of the scooter must either be a dry cell or gel battery for us to transport this in our luggage hold.
Please note the mobility scooter must be folded away/dismantled by yourself, at which point the driver will load/unload the scooter for you.
We also can accept other mobility aids such as walkers, crutches or canes.
Please contact us by visiting by using our Assisted Travel Form so that we can inform your driver of this requirement against your ticket details.
If you are looking for information on Wheelchairs, please see: Do you offer assistance for wheelchair users?