We recommend that a passenger wanting to travel in or with their wheelchair books assistance at least 36 hours in advance of travel by contacting our travel assistance team so they can carry out the relevant checks.
If you wish to book travel on the day, or are not able to give us 36 hours notice, we will make all reasonable effort to accommodate travel and carry out the relevant checks in the time frame given.
Please fill in our assisted travel form, and a member of the Assisted Travel team will get in touch with you via email to help. Alternatively, you can contact us by visiting our Contact Us Page for multiple ways to get in touch.