Operations Manager/Transport Manager – Coach PSV

Job Summary

We are seeking an experienced Operations Manager to oversee and optimise daily operations within our business. The successful candidate will be responsible for ensuring safe, efficient, and compliant service delivery, managing drivers and operational staff, coordinating fleet availability, and maintaining high customer satisfaction while meeting financial and regulatory targets.

Key Responsibilities:

• Oversee day-to-day coach operations, ensuring services run safely, punctually, and efficiently
• Full responsibility for driver scheduling, route planning, and resource allocation to meet operational demands
• Ensure compliance with transport regulations, licensing, tachograph rules, and health & safety standards – full understanding of UK Domestic Hours and EU Drivers hours and the Working Time Regulations, and DVSA Earned Recognition standard
• Supervise, train, and support drivers and operational staff, including performance management and disciplinary processes
• Coordinate with Maintenance teams to ensure fleet availability, roadworthiness, and defect reporting
• Coordinate with Sales teams to ensure fleet availability and optimum vehicle and driver planning
• Monitor operational KPIs including vehicle utilisation, cost control, fuel usage
• Handle incident management, breakdown response (with support from Maintenance), and customer service escalations
• Liaise with clients, suppliers, regulatory bodies, and internal departments
• Prepare operational reports, forecasts, and budgets; identify opportunities for process improvement
• Implement company policies, procedures, and continuous improvement initiatives

Skills & Competencies:

• Strong leadership and people-management skills
• Excellent organisational and problem-solving abilities
• In-depth knowledge of coach or passenger transport operations
• Understanding of transport legislation, safety, and compliance requirements
• Ability to work under pressure and manage competing priorities
• Strong communication skills, both written and verbal
• Proficient in Distinctive Systems applications (Coach Manager, Vehicle Maintenance System (VMS)) and Microsoft Office (strong Excel skills)

Qualifications & Experience:

• Proven experience (3+ years) in an operations management role within the coach/ bus transport industry
• International Transport Manager CPC for passenger transport qualification essential
• Knowledge of fleet management and driver compliance systems
• Full driving license; PCV license essential

What We Offer:

• Competitive salary based on experience
• Performance bonus
• Company pension
• Opportunities for career development and training
• A dynamic and supportive working environment

Operations Manager/Transport Manager – Coach PSV: application

Tell us a little more about yourself. Fill in the form to get started.

Email for non-humans

Personal information

Personal information Previous Next

Page title

First name *

Last name *

Gender *

- Select -MaleFemale

Date of birth *

Address line 1 *

Address line 2

City *

Post code *

Email address *

Phone number *

NI number *

Nationality *

- Select -BritishPolishRomanianIndianPakistaniIrishLithuanianPortugueseBulgarianItalianSpanishFrenchGermanLatvianHungarianSlovakianCzechDutchBangladeshiNigerianSouth AfricanFilipinoSri LankanGreekBelgianSwedishDanishAustrianCroatianSlovenianEstonianMalteseCypriotLuxembourgerFinnishScottishWelshNorthern IrishAmericanAndorranAngolanAntiguansArgentineanArmenianAustralianAzerbaijaniBahamianBahrainiBarbadianBarbudansBatswanaBelarusianBelizeanBenineseBermudianBhutaneseBolivianBosnianBrazilianBruneianBurkinabeBurmeseBurundianCambodianCameroonianCanadianCape VerdeanCentral AfricanChadianChileanChineseColombianComoranCongoleseCosta RicanCubanDjiboutiDominicanEast TimoreseEcuadoreanEgyptianEmirianEquatorial GuineanEritreanEthiopianFijianGaboneseGambianGeorgianGhanaianGrenadianGuatemalanGuinea-BissauanGuineanGuyaneseHaitianHerzegovinianHonduranI-KiribatiIcelanderIndonesianIranianIraqiIsraeliIvorianJamaicanJapaneseJordanianKazakhstaniKenyanKittian and NevisianKuwaitiKyrgyzLaotianLebaneseLiberianLibyanLiechtensteinerMacedonianMalagasyMalawianMalaysianMaldivanMalianMarshalleseMauritanianMauritianMexicanMicronesianMoldovanMonacanMongolianMoroccanMosothoMotswanaMozambicanNamibianNauruanNepaleseNew ZealanderNicaraguanNigerienNorth KoreanNorwegianOmaniPalauanPanamanianPapua New GuineanParaguayanPeruvianQatariRussianRwandanSaint LucianSalvadoranSamoanSan MarineseSao TomeanSaudiSenegaleseSerbianSeychelloisSierra LeoneanSingaporeanSolomon IslanderSomaliSouth KoreanSudaneseSurinamerSwaziSwissSyrianTaiwaneseTajikTanzanianThaiTogoleseTonganTrinidadian or TobagTunisianTurkishTuvaluanUgandanUkrainianUruguayanUzbekistaniVenezuelanVietnameseYemeniteZambianZimbabwean

Do you need a work permit to work in the UK?

YesNo

How did you hear about us/ this vacancy? *

- Select -WebsiteIndeedLinkedinOther

Have you worked at Selwyns before?

YesNo

location

Role type *

- Select -National Express driverAirport crew transfer driverOther driver (Private Hire/Schools/Colleges)not specified

Application details

Application details Previous Next

Driving licence number *

Please provide a driver licence check code *

Generate Licence Code: https://www.gov.uk/view-driving-licence

Do you have any medical conditions which are reportable to the DVLA?

YesNo

please provide details

Rehabilitation of Offenders Act 1974:

Because of the nature of the work for which you are applying, this post is exempt from the provisions of the Rehabilitation of Offenders legislation.  Applicants are required to declare all unspent cautions and convictions cautions, all adult cautions and spent convictions that are not protected (ie., that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020).  In view of this requirement, if applicable, please provide any relevant information including dates.

Please detail relevant work history (please include past 5 years) *

1

Position Held Name and Address of Employer From To Salary Reason for Leaving

Add position

References *

Please give the name, addresses and e-mail addresses for 2 referees.

1

Name Email Address

Add Reference

Driving licence number *

Driver Qualification Card (CPC) *

Valid from	Valid to

Do you have any medical conditions which are reportable to the DVLA?

YesNo

please provide details

Rehabilitation of Offenders Act 1974:

Because of the nature of the work for which you are applying, this post is exempt from the provisions of the Rehabilitation of Offenders legislation.  Applicants are required to declare all unspent cautions and convictions cautions, all adult cautions and spent convictions that are not protected (ie., that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020).  In view of this requirement, if applicable, please provide any relevant information including dates.

Please detail relevant work history (over past 5 years) *

1

Position Held Name and Address of Employer From To Salary Reason for Leaving

Add position

References *

Please give the name, addresses and e-mail addresses for 2 referees.

1

Name Email Address

Add Reference

Driving licence number *

Please provide a driver licence check code *

Generate Licence Code: https://www.gov.uk/view-driving-licence

Driver Qualification Card (CPC) *

Valid from	Valid to

Do you have any medical conditions which are reportable to the DVLA?

YesNo

please provide details

Rehabilitation of Offenders Act 1974:

Because of the nature of the work for which you are applying, this post is exempt from the provisions of the Rehabilitation of Offenders legislation.  Applicants are required to declare all unspent cautions and convictions cautions, all adult cautions and spent convictions that are not protected (ie., that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020).  In view of this requirement, if applicable, please provide any relevant information including dates.

Please detail relevant work history (over past 5 years) *

1

Position Held Name and Address of Employer From To Salary Reason for Leaving

Add position

References *

Please give the name, addresses and e-mail addresses for 2 referees.

1

Name Email Address

Add Reference

Please upload your CV *

File name:

File size:

Please upload your CV (optional)

File name:

File size:

Supporting Statement *

Please tell us why you have applied for this job and outline the relevant skills and attributes that you have for the role.

Rehabilitation of Offenders Act 1974:

Because of the nature of the work for which you are applying, this post is exempt from the provisions of the Rehabilitation of Offenders legislation.  Applicants are required to declare all unspent cautions and convictions cautions, all adult cautions and spent convictions that are not protected (ie., that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020).  In view of this requirement, if applicable, please provide any relevant information including dates.

Please detail relevant work history (over past 5 years) *

1

Position Held Name and Address of Employer From To Salary Reason for Leaving

Add position

References *

Please give the name, addresses and e-mail addresses for 2 referees.

1

Name Email Address

Add Reference

Declaration of applicant

Declaration of applicant Previous Next

Declaration

To enable us to proceed with your application, you must read the statements below and confirm your understanding:

I confirm that the information I have given in my application form and any supporting documents is accurate and complete. 

I understand that failure to disclose any relevant information (or the submission of false information) may lead to withdrawal of any offer of employment made to me (or dismissal). 

I understand that any offered appointment will be subject to the receipt of acceptable references. 

I understand that Selwyns may check all or any of the information provided as part of my application or given references. 

I understand that if an offer of employment is made, it will be subject to satisfactory pre-employment checks.

I confirm that personal information relating to third-parties which forms part of my application (i.e. Referees), is provided with their knowledge and authority. 

I understand that I will be required to provide original proof of identity and eligibility at interview, including; photographic ID, right to work and certificates of any required qualifications.

I consent to the above *

YesNo

Apply now